Privacy policy
Last updated September 16, 2026
DialTale is operated by DialTale, LLC. This policy covers the DialTale phone lines, the text alert program and this website.
Mobile phone numbers and text sign-up information are never shared, sold or rented to third parties for marketing purposes. The DialTale subscriber list is not rented, sold, or used as an advertising channel for anyone else.
What we collect
- Your phone number, delivered by your carrier as caller ID when you dial a DialTale line, and recorded again if you sign up for text alerts on a call. If you withhold your caller ID, we don't receive it and we don't store it.
- Call details: when the call started and ended, which number you dialed, which episodes played, how much of each you heard, and whether you asked for text alerts.
- Text alert status once the program is live: whether you're subscribed, when you signed up, which version of the spoken terms you heard, and whether you've replied STOP.
- Website use: this site has no analytics, no advertising and no tracking cookies. Our hosting provider keeps standard server logs.
What we don't collect
We do not record call audio. Nothing you say on a DialTale line is recorded or stored; we keep only the call details listed above. We don't ask for your name, address, email or payment details to hear an episode, and this website has no sign-up form.
How we use it
- To play the right episode and remember where you left off between calls.
- To send the text alerts you asked for, once that program is live.
- To understand how the series is doing in aggregate: how many people call, how much of an episode they hear, how many call back.
Who we share it with
Only the service providers that operate the line and store the data for us: our telephone provider (Twilio) and our database and hosting providers (Supabase and Vercel). They process it on our behalf and may not use it for their own marketing. We may disclose information if the law requires it. Beyond that, we don't share it, and as stated above we never share, sell or rent mobile numbers or text sign-up data for marketing.
How long we keep it
Call details are kept while a series runs and for a reasonable period afterwards so we can measure how it performed. Text alert records, including opt-in and STOP records, are kept as long as required to show that consent was given and honored.
Your choices
- Withhold your caller ID and we never receive your number; you can still hear episode one.
- Reply STOP to any alert to end texts, permanently.
- Email contact@dialtale.fm to ask what we hold about your number, or to ask us to delete it.
Children
DialTale series are made for adults, and some carry a mature-audience advisory at the start of every episode. DialTale is not directed to children under 13, and we don't knowingly collect their information.
Changes
We may update this policy. The date at the top shows the current version, and material changes will be reflected there.
Contact
Privacy questions: contact@dialtale.fm. DialTale is operated by DialTale, LLC.