These terms cover the DialTale text program, operated by DialTale, LLC. By signing up, you agree to them.
What we send
Recurring automated messages from DialTale, of two kinds. You choose each kind separately, and you get only the kinds you chose.
- Text alerts: new-episode alerts telling you an episode is open, reminders about episodes you haven't heard, and news about new DialTale stories.
- Promotional texts: special offers from DialTale, including episode credits, merchandise, live events and deals from our sponsors, offered through DialTale. If you chose promotional texts, an alert may also name an episode's sponsor or a price. Promotional texts are optional, and only for a number that already gets text alerts.
We never rent, sell or share the list with anyone for their marketing.
How often
Message frequency varies, typically about one message per episode release. You'll get no more than 3 messages a week, text alerts and promotional texts counted together.
Cost
Message and data rates may apply.
How to opt in
You can opt in two ways: on a phone call, by keypad and then a reply by text, or on a DialTale sign-up form in one of our social media ads or on our website. No one is added without opting in.
On a call, press 1 when offered, listen to the terms, then press 1 again: "By pressing 1, you agree to get recurring automated text alerts about new episodes and stories from DialTale. Message frequency varies. Message and data rates may apply. No purchase required. Reply HELP for help, or STOP at any time to end them. Terms and privacy policy are at dialtale.fm." We then send one text asking you to reply YES. You're signed up for text alerts only when you reply YES. On a form, you tick a box to agree to text alerts, and your first text confirms the sign-up. Both texts tell you how to get help and how to stop.
Promotional texts need their own, separate agreement. On a form, you tick a second, optional box. On a call, once you get text alerts, the line may offer them: "One more thing. DialTale also sends promotional texts with special offers: episode credits, merchandise, live events, and deals from our sponsors. They're optional. No purchase required. Message frequency varies. Message and data rates may apply. Reply HELP for help, or STOP to end them. Terms and privacy policy are at dialtale.fm. To get them, we'll send a text to this phone, and you reply OFFERS to turn them on. For that text, press 1 now." If you press 1, we send one text asking you to reply OFFERS. Promotional texts are on only when you reply OFFERS. If you don't reply, you get none.
Signing up is never required to hear episodes, and never required to buy anything.
How to stop
Reply STOP to any DialTale message at any time. STOP ends every DialTale text: text alerts, promotional texts, payment links and receipts. We send one message confirming you've been unsubscribed, and then nothing further. If you change your mind, reply START: it turns back on only what you had chosen before.
How to get help
Reply HELP to any DialTale message for help, or email contact@dialtale.fm.
Payment links and receipts
If you ask for a payment link on a call, we send it by text, with a receipt if you buy. Asking for a link doesn't sign you up for text alerts or promotional texts. These are one-time texts, sent only when you ask. Message and data rates may apply. Reply HELP for help, STOP to end.
Carriers
Carriers are not liable for any delayed or undelivered messages.
Privacy
Phone numbers collected for these texts are handled as described in our privacy policy. Mobile phone numbers and text sign-up information are never shared, sold or rented to third parties for marketing.
Changes and contact
We may update these terms; the date above shows the latest version. Questions: contact@dialtale.fm. DialTale is operated by DialTale, LLC.